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Customer Support

Customer is everything – the age-old saying just won't fade away. Why? He continues to sustain your world, being the be all and end all of your business – one reason, why you always need to be there for him.

Here's your gateway to maintaining everlasting connections with your valuable customers!

LIVE CHAT

EMAIL SUPPORT

TICKET MANAGEMENT

FORUM MANAGEMENT

Wonder why, even with the best of everything, you fail to maintain the #1 position in your customer's eyes?

There is only one reason – lack of communication!

You lose your customer because you could not entertain him – never had the time to understand him – because your business and competencies did not let you!

We understand that ignoring your customer leads you nowhere in today's bloodthirsty business domain. If your customer chooses you over the competition, he thinks high of you and expects you to be available when he is in need. Being a good entrepreneur, you just can't afford to lose him for silly reasons like you could not find time for him!

At The TactTree, as your offshore business outsourcing partners, we believe that every problem has a possible solution. We work upon it with a goal to delight your customers in the first place and relax you of customer interactions

With our customized portfolio of cost effective, high quality offshore BPO services, we complement your unique business needs. Our expert professionals look after your customers, giving you ample time to concentrate on core competencies driving your business. We help to bridge the gap between your business and customer's requirement through our exclusively designed BPO solutions, enhancing not only your corporate image, but also promising higher ROI to you.

The TactTree BPO solutions are a result of expertise and experience. When you outsource your business to us, we impart a lively feel to it through diverse communication platforms – right from live chat to emails and tickets to forums. Our proven track record testifies heaps of out of the box benefits you derive from making your presence more interactive, more vivacious, and more full of life!

If you are interested in our Customer Support Services, please Contact us

This is one reason why the concept of outsourcing Live Chat support has received positive and highly encouraging accolades from all over. The only problem companies face incorporating Live Chat with their business is the need for professionals – real time experts, who can cater to their customers 24X7. That's exactly when outsourcing comes into picture.

With The TactTree, the first advantage you earn is its Indian base, something that has been appraised worldwide for quality services – roping in higher success rate and increased customer loyalty. With highly talented experts having both knowledge of your technical domain and great communication skills, every The TactTree personnel is fully equipped to support you for the entire life cycle of your products/services from Pre Sales to Post Sales

Availing offshore Live Chat support from The TactTree gets not just great services but you have the opportunity to redefine standards in professionalism by being able to smartly handle all your customers right at their disposal – being there the moment they demand you. You ease out your schedule without depending upon the clock, and thus earn extra time to spend planning new strategies to grow your business. What's more, you need not spend on manpower recruitment, training & infrastructure for outsourcing Live Chat.

If you are interested in our LIVE CHAT Services, please Contact us